QOF Support

The QOF system has been reviewed for 2023-24 with significant changes to make it more streamlined and focused. NHS England has reported that "All QOF income for the registered indicators are to be protected" with funding paid monthly based on achievement. The number of indicators has been reduced from 74 to 55, with 81 points out of a total of 635 QOF points being subject to income protection. Additionally, the value of 1 QOF point in 2023-24 has increased to £213.43, representing a rise from 2022/23 by £2.87 per point.

Our team of senior and junior pharmacists works collaboratively with your existing team to identify those patients within your practice who often "slip through the net." We conduct thorough searches of clinical registers when outstanding QOF alert reports are run to identify patients who regularly attend appointments but may not be visible in standard reports. We then help implement systems to ensure these patients receive appropriate reviews and monitoring, correcting any coding issues that could prevent practices from accurately reporting care provided.

We help with all three domains of QOF: Clinical Domain, Public Health Domain, and Quality Improvement Domain. We're particularly effective with the clinical indicators, including the new cholesterol indicators (CHOL001 and CHOL002) worth 30 points, mental health indicators, and long-term condition management like diabetes. Our pharmacists are also experienced with the Quality Improvement modules, including the new workforce wellbeing indicators (QI013, QI014) worth 36 points together.

On average, our team has helped practices generate additional QOF income of approximately £2,000 per thousand patients through identifying missed coding opportunities. Beyond financial benefits, proper QOF achievement leads to lower mortality rates, reduced emergency hospital admissions, and improved patient wellbeing. Our service ensures vulnerable patients are not missed for their annual long-term condition reviews, all patients receive the monitoring they need, and practices receive the correct amount of funding they've earned.

QOF Support works seamlessly with our other services, particularly Remote Prescription Management, as many QOF indicators relate directly to medication management and review. Our pharmacists provide a holistic approach, addressing both QOF requirements and prescription management simultaneously. This integration ensures that when conducting medication reviews for QOF purposes, we're also optimising repeat templates, ensuring high-risk drugs are monitored, and implementing safety measures—all without requiring additional practice resources or creating workflow disruption.